Guide to the Omni Select Guest Program (2019)

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  Hotel StrategiesHotel Loyalty Program Reference Guide

877-440-6664(OMNI)

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Quick Guide

  • Omni is not a points-based program. You earn free nights based on your total number of stays.
  • While the credits you get for free nights are specific to Omni, member benefits and elite status are shared among about three dozen different smaller hotel chains in a program called GHA Discovery. Any nights you spend at any of the hotels help qualify you for elite status, which you can then leverage at all the hotels in the program.
  • Once you get to mid-level status (Platinum), you’ll get a free “local experience”, such as an interesting free tour or meal. Platinum and higher members will get additional local experiences every time that they stay in a new brand that is part of the GHA program.

Earning Free Nights

You get one free night for every 20 qualifying nights you stay. Elite (Platinum, Black) members earn double credit for each night. You then have one year to use the free night (or two years for Black members). Any accumulated credits will expire if you don’t stay at an Omni hotel during a 24-month period.

Member Benefits

While earning free nights is tied to your stays at Omni hotels, member benefits are part of a program called GHA Discovery, which is a shared loyalty program for about three dozen “independent luxury hotel brands”. Your benefits extend to stays at hotels from any of the brands, and your nights at any of the hotels contributes to your status level.  For example, if you have Platinum status, you’ll get 3pm late checkout at Omni, as well as Kempinski, Marco Polo, Outrigger, and many other brands.  GHA Discovery website.

Boost Your Hotel Status.

Gold (entry level)
    • Free Wi-Fi.
    • Free morning beverage delivery. Not available at some resort properties.
    • Free bottled water. Arrival night only.
    • Free pressing, shoe shine, and weekday newspaper. Also evening housekeeping services upon request.
Platinum (10 nights)
Adds the following benefits:
    • Room upgrade. Upon availability.
    • Free local activity. When you first reach or renew Platinum status, you’ll get a free experience, like a tour or meal, at your next hotel location. You can choose from a small list of options. You’ll get an additional free local activity on your first visit to any GHA brand, where you haven’t stayed before. View activities here.
    • Welcome gift. Usually some kind of snack.
    • 3pm late checkout. Upon availability.
    • Bottled water every night. Not just the first. Also, automatic evening housekeeping services.
    • Double credit towards free nights.
    • 24-hour guaranteed room availability.
Diamond (30 nights)
Adds the following benefits:
    • Suite upgrade (on award nights). Upon availability, and specifically at Omni, not at other GHA hotels.
    • Free drink and upgraded welcome gift.
    • Double room upgrade. Upon availability.
    • 6pm late checkout, and 9am early check-in. Upon availability.
    • Additional local experiences on your first stay at a GHA brand hotel. Black members get access to a few additional premium local experiences.

Omni does not have formal status match challenge. You might be able to get status matched if you have actual “earned” status from one of the big programs. Boost Your Hotel Status




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